For payment requests made by 11:59pm CT the cheque will be processed on the following Wednesday. Check your Payment History tab and confirmation of payment request email for exact date.
If a Wednesday falls on a U.S. national holiday, payments are issued on the next working business day.
Cheques are mailed through Downstream Access (within UK) and Royal Air Mail (all other countries).
Please allow up to two weeks for your cheque to arrive.
Delivery time depends on many factors, including your geographic location, seasonal increases in mail volume, and totally dependent upon the delivery service.
If you have not received your cheque, click on "My Account" and "My Profile" and scroll down to "Payment History" to ensure your cheque was processed.
We do ask that members wait at least 30 days to allow for cheque replacement is processed and sent to avoid any issue with original cheque being delivered before replacement cheque is.
We can only re-issue a cheque 1) if 30 days have passed since we issued it, or 2) if the cheque is returned to us, or 3) for a fee of £10.00 to cover a Stop Payment.
If so, please allow delivery time from local delivery service, and/or check with them to ensure your mail is being delivered.
Data & Privacy Disclosure: Members requesting Cheque payments will have their information sent to a third-party UK Cheque processing facility. This third-party will process the Cheque and mailing of the Cheque via Royal Mail. The information provided to this third-party includes; Name, Address, City, Country and Postal Code as entered by you on the account.