An Activation Email is sent to you immediately upon completion of the signup form.
Some email providers may take a few minutes to deliver the email to your inbox due to the volume of email they receive.
This is especially true for free email providers, such as Hotmail, Yahoo, etc. If you have not received it, please be sure to add the following email addresses to your address book and/or contact list:
To activate your InboxPounds® account, click the link in the Activation Email.
If you have not received the Activation Email within a few minutes, then please read the following possible reasons;
- You have not added us to your address book and/or contact/safe list
- They are in your "Junk" or "Spam" folders.
- Your email provider is either blocking or filtering email from InboxPounds®. Please contact them directly.
- If you do not have success in any of the above, you will need to change the address in your InboxPounds® account to one in which you will be able to receive our email. You must have a working address to have an account with us.
For more information on how to ensure our emails reach your Inbox, visit our "Email Deliverability" topic.
If your account is Inactive and you are trying to reactivate it, visit the "How do I reactivate my account"? article.