Requesting Payment

Jenni -

To request payment, click the "My Account" tab and then select “Request Payment”.

This button will only appear if your account balance is greater than the minimum amount required, which is £20.00.

Your processing date will be shown on  your account on the Earnings page under the tab "Payment History".

As stated, payment processing is automated and cannot be reversed under any circumstances.

Members can request the following options for Payment:

  1. Cheque
  2. Prepaid MasterCard (Mailed or Virtual)
  3. Amazon.co.uk Merchant Gift Card

Non Gold Member Payments are processed 9-16 days after your request, on Wednesdays each week.  After submitting your first payment request, it takes 9-16 days to cycle through the verification process before the payment can be issued.  A payment needs to be requested by Monday, 5:59 a.m. GMT in order to process in 9 days.

If a Wednesday falls on a U.S. national holiday, payments are issued on the next working business day.

For Gold Members, payments are processed weekly. To find out more about becoming a Gold Member, visit the "What are the benefits of being a Gold Member?" article.

Cheques are mailed through Downstream Access (within UK) and Royal Air Mail (all other countries). Please allow up to two weeks for your cheque to arrive and for any request for replacement cheque to be issued that is less than 30 days will result in a £10.00 fee. 

Delivery time depends on many factors, including your geographic location, seasonal increases in mail volume, and totally dependent upon the delivery service.]

When requesting a Prepaid MasterCard or Amazon.co.uk card a redemption link and code is emailed to you the same day the payment is processed by InboxPounds.

If you have not received your cheque or other payment type, click on "My Account" and "My Profile" and scroll down to "Payment History" to ensure your payment was processed.  If so, please allow delivery time from local delivery service, and/or check with them to ensure your mail is being delivered for check or contact Livechat for assistance regarding other payment types.

Any incorrect address or mailing information can cause a Cheque delivery delay and a fee of £10.00 to be charged to your account for processing a replacement cheque if less than 30 days.

We can only re-issue a cheque 1) if 30 days have passed since we issued it, or 2) if the cheque is returned to us, or 3) for a fee of £10.00 to cover a Stop Payment.

If a member selects a payment we cannot reverse that payment request for any reason as our system is automated.  Once funds (earnings) are sent to MasterCard or Amazon.co.uk we are not able to reverse this process.

Link to Request Payment: https://www.inboxpounds.co.uk/members/payments/request

Have more questions? Submit a request

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